Terms & Conditions - StayJi

Effective: 2026-09-21 · Updated: 2026-09-21 · Version: 2026-09-21

StayJi is currently an experimental/personal project and is not incorporated or registered as a company, LLP or other business entity.

StayJi Support & Grievance Contact: +91 91796 77292 · hello.stayji@gmail.com

These Terms shall be governed by the laws of India. Subject to applicable law, courts having jurisdiction at Indore, Madhya Pradesh shall have jurisdiction over disputes arising out of or relating to these Terms. Mandatory statutory remedies are preserved.

1. Agreement, operator and scope

These Terms govern StayJi accounts, listings, searches, comparisons, enquiries, visits, communications and other platform features. The operator and contact details displayed with this document identify whom to contact. Registering or submitting content requires the applicable express acceptance. Merely reading public information is not consent to optional marketing. If you cannot accept the contractual terms, do not create an account or submit listings; statutory rights still apply.

2. Definitions

StayJi or Platform means the online discovery and connection service and its identified operator. A User is a person using it, including a prospective tenant. Owner, Host or Vendor means a property owner, operator or authorized representative. A Property is accommodation offered by that third party. A Listing is its advertised information. Services are StayJi's discovery, publication, communication and related platform functions. Content includes listings, media, reviews and messages. Verification is only a documented check with a stated scope and date. An Enquiry is a request for information or contact. A Lead is a recorded referral/contact opportunity under the disclosed owner pricing agreement, not a completed sale. A Visit is a proposed or completed inspection. A Transaction is a separate booking, rental, occupancy or other agreement or payment.

3. Discovery and facilitation, not accommodation operation

StayJi helps people search, filter, compare, locate and contact accommodation providers, publish listing information and manage enquiries. Unless expressly identified for a particular service, StayJi does not own or operate listed properties, is not a landlord or tenant, and is not a party to the occupancy agreement. It does not act as an owner’s employee, partner, joint venture participant or agent merely by hosting a listing. Any particular agency or regulated service requires a separate express arrangement and compliance with applicable law; calling this a platform does not remove duties imposed by law.

An Owner remains independent. Users and Owners agree accommodation terms directly unless StayJi expressly becomes a contractual party to a specifically identified service. Platform approval permits publication; it is not legal certification or insurance.

4. Listings and owner responsibilities

Owners, authorized representatives and platform-assisted workflows supply listing information. The source remains responsible for accuracy and authority, including the right to list and operate; lawful gender/occupancy restrictions; ownership or authorization documents; address and location; current photos; rent, deposits and all mandatory charges; food, amenities and security claims; room/sharing configuration; vacancy and availability; house rules; cancellation and refund conditions; taxes; and applicable permissions, licences and registrations. Admin entry on an owner's behalf does not transfer these obligations to StayJi.

Owners must correct material errors and changes promptly. StayJi may moderate information but is not obliged to independently certify every statement. Published or promoted placement is not a recommendation that the property is suitable for a particular person.

5. No transaction or verification guarantee

A listing or check does not guarantee existence or continued availability, price, vacancy, facilities, quality, cleanliness, suitability, safety, legal operation, ownership/title, licences, building/municipal/fire compliance, police verification, food, utilities, maintenance, staff conduct, security, tenant identity or behaviour, deposit return, refunds, written agreements, transaction completion or future condition. Verification confirms only the specific recorded step at the recorded time. Read the Verification Policy and scope shown on the listing. No inspection of every property is represented.

This allocation of third-party responsibilities does not excuse StayJi's own misleading statements, fraud, negligence or breach of non-excludable statutory duties.

6. Independent inspection before commitment

Listing availability on StayJi should not be treated as a substitute for physical inspection and independent verification.

Before paying, booking, moving in, signing or handing over sensitive documents: inspect in person where reasonably possible; confirm the exact address and actual room; establish the owner's or representative's authority; confirm availability, rent, deposit, taxes and every additional charge; inspect washrooms, common areas, food arrangements, amenities, room sharing and entrance/security; understand house rules, notice periods and refund conditions; obtain written terms and receipts; and independently check material documents where appropriate. Do not transfer money solely because a listing exists here.

7. Visits, location and communications

A visit request, map pin, estimated distance or owner message is assistance, not a confirmed booking or transport/safety service. Confirm appointments with the owner. Devices, geocoding and third-party maps can be inaccurate. Use personal-safety precautions, tell a trusted person where you are going and leave if unsafe. StayJi does not control people at the property. For emergencies contact the appropriate authorities; the platform is not an emergency-response service.

An enquiry shares information needed to connect you with the relevant owner as explained in Privacy. It does not authorize unrelated marketing, lead resale or harassment. Do not share OTPs, passwords or unnecessary identity documents in chats.

8. Payments and charges

Distinguish direct User–Owner rent/deposit payments from any expressly quoted StayJi platform fee, owner subscription/listing charge, referral commission, qualified lead charge or conversion charge. A lead does not promise a tenant, sale or response. The property form's backend-configured pricing and recorded acceptance govern applicable owner charges; this document does not create a replacement price.

No escrow, deposit guarantee or rent collection service is promised by a listing or a payment-proof upload. Separate written service terms must identify the payee, amount, tax treatment, deliverable, cancellation and refund rules before a StayJi charge is accepted. Mandatory consumer remedies remain available. Read Payments, Refunds & Cancellations before paying.

9. Accounts, acceptable use and moderation

Provide accurate account information, protect credentials and report suspected compromise. Do not share passwords or OTPs with anyone, including someone claiming to work for StayJi. No impersonation, fraud, spam, unauthorized access, unlawful discrimination, fake properties, misleading charges, fake reviews, threats, harassment, malicious code or misuse of personal data is allowed.

StayJi may investigate, request evidence, restrict communications, hide or suspend listings and suspend or terminate accounts for substantiated policy breaches, fraud indicators, repeated complaints, safety concerns, payment abuse or attempts to defeat safeguards. Urgent restrictions may precede notice when necessary to protect people or evidence. Where lawful and practicable we will give reasons and a route to seek review through Grievance. Complaints alone are not proof; decisions should reflect available evidence. Lawful records may be preserved after closure.

10. Content rights, reviews and reports

You retain rights in your original content and warrant that you have permission to submit it. You grant StayJi a non-exclusive, royalty-free licence for the duration needed to host, reproduce, format, display, moderate and promote submitted public listing content to operate the service, subject to Privacy, third-party rights and applicable law. Private messages and identity documents are not licensed for public advertising. Ending publication stops new promotional use within reasonable operational time, subject to lawful archival/evidence retention and existing technical copies.

Do not submit manipulated reviews, undisclosed deceptive endorsements, threats, extortion or knowingly false reports. Copyright complaints and counter-explanations are handled under the Copyright Policy. Good-faith criticism and lawful complaints are permitted.

11. External services and interruptions

Network outages, devices, hosting, mapping, authentication and other external services can interrupt access or produce inaccurate outputs. Chatbot suggestions are assistance and may be wrong; check material details with the owner. StayJi uses reasonable operational safeguards but does not promise uninterrupted or absolutely secure service. Required legal/security responsibilities remain with the responsible parties.

12. Liability and non-excludable rights

To the extent permitted by applicable law, StayJi is not responsible for indirect or consequential losses, lost profit, opportunity or data arising from third-party property disputes, theft, injury caused by third parties, inaccurate owner information, misconduct, failed transactions, changing availability or external/network failures for which StayJi is not legally responsible. Liability depends on the facts, causation and applicable law; this is not immunity from claims.

Nothing excludes or limits liability where prohibited, including mandatory consumer remedies, statutory privacy/security duties, fraud or wilful misconduct by StayJi, or any liability the law requires StayJi to bear. No nominal monetary cap is imposed on statutory rights. Separate paid-service terms may address lawful, proportionate limits and must not override these protections.

13. Proportionate indemnity

To the extent lawful, a User or Owner is responsible for reasonable, evidenced third-party claims and costs caused by their unlawful listing, infringement, fraud, breach of these Terms or violation of another person's rights. Responsibility is limited to loss attributable to their acts or omissions, not StayJi's own fault or non-excludable duties. StayJi will give reasonable notice, allow appropriate participation in a defence and not impose a settlement admitting liability or requiring payment without appropriate consent. This clause does not penalize good-faith complaints or lawful consumer action.

14. Changes, closure and redress

Material contractual or processing changes will be published with a new version and, when required, separately notified or submitted for consent. Prior acceptance records remain associated with their original versions. Continued use is not a substitute for fresh consent where law requires it. Existing accounts are not automatically logged out because a document changes.

You may request account closure and exercise applicable data rights through Contact/Grievance. Retention needed for law, disputes, security or accounting remains subject to necessity and lawful limits. A complaint may be escalated to competent authorities or consumer forums without first surrendering legal remedies.

15. Governing law

This does not displace mandatory consumer-forum jurisdiction, regulatory powers or other jurisdiction and remedies provided by applicable law. If a provision is unenforceable, the remaining lawful provisions continue without expanding the excluded provision.